FAQ - Important Hints
Introduction to Working with WebGenesis®
At All in One you will find a printable Version of the complete Online Help.
Please send your Suggestions/Hints/Criticism to F.Chaves, Fraunhofer IITB.
Browser
In order to be able to work with WebGenesis® (in the authoring environment) you will need a JavaScript conformant Browser. At least
may be used). Otherwise you may have problems in accessing necessary JavaScript functionality.
JavaScript Settings in your Browser
JavaScript must be activated in your Browser!
Netscape:On Netscape JavaScript can be activated at:
Edit -> Preferences -> Advanced
Explorer:
On Internet Explorer JavaScript can be activated at:
Extras -> Internet Options -> Security -> Custom Level...
-> Active Scripting
Cache Settings in your Browser
If your Browser cannot find a page on a WebGenesis® Server or if your Browser does not reflect changes made to the page, then the reason could be that there is an old version of the page in your "Cache" (Browser Cache or intermediate Proxy Server Cache). Please clear your local Cache und change the Cache Options of your Browser, so it will access pages on the Web "Every Time" (and not just "Automatically" or "Once per Session").
Netscape:On Netscape Cache Options can be changed at:
Edit -> Preferences -> Advanced -> Cache
First you should Clear Memory Cache and Clear Disk
Cache.
Then at the bottom please choose Every Time.
Explorer:
On Internet Explorer Cache Options can be changed at:
Extras -> Internet Options -> General ->Temporary Internet
Files
First you should Delete Temporary Files.... Then click on Settings.... A new dialogue Box appears:
Please set Every Time a Page is accessed.
Cookies
You have to configure your Browser to accept Cookies in order to be able to
work with the authoring environment of
WebGenesis®. If this is not in agreement with security
policies at your Institution you may need to consult your
system administrator.
Since settings for the acceptance of Cookies seems to change with every
Browser version, please consult your
system administrator as to where
to find this feature on the version you are using.
On newer Netscape versions the acceptance of Cookies can be activated
at:
Edit -> Preferences -> Privacy & Security ->
Cookies
Explorer:
On Internet Explorer 6.x you find Cookie Options at:
Extras -> Internet Options -> Security -> Custom Level... ->
Cookies
After you have stored your settings please perform a "Reload" of the present page. You should be able to see the correct/modified page.
Resolution
If you do not see a Login link/button on the left-hand index area, then probably your display is set to a low resolution (e.g. 800x600 Pixel). The browser may not have enough room to show the whole Index Frame and the lower links/buttons are therefore not visible. In this case you may have to scroll down. If this possibility is not provided, try setting your display to a higher resolution (e.g. 1024x768 Pixel). With lower resolutions you may not be able to take advantage of accesory browser windows like the navigator and the thesaurus.
Changing your Password
After you have logged in, you are inside the
authoring environment and have access to the
WebGenesis®-specific functions. When you log in for the first
time please change your password at:
User -> User Settings -> Modify Password
Access Rights
Depending on your access rights for the present Entry (the one presently displayed) you may be able to access all, some or none of the functions offered by the authoring environment (functions not accessible to you are greyed out).
Please wait till the authoring environment has finished loading, otherwise you may not be able to access its functions (on Netscape Navigator resizing your Browser window may cause the Authoring Environment functions to be greyed out or even to disappear completely. In this case you will have to perform a reload of your page).
You automatically have "Full Access" to Entries belonging to you.
This includes granting Access Rights (even hand over your Entry) to other
users at:
Edit -> Access Rights
Contact/Hotline
In case of problems or if you have questions and suggestions please feel
free to contact:
Fernando Chaves,
Fraunhofer IITB, Tel: +49(0)721/6091-509 or
webgenesis-admin@iitb.fraunhofer.de,
Fraunhofer IITB, Tel: +49(0)721/6091-577
